Our solid gold jewellery is handcrafted to last a lifetime. However, after spending a pretty penny, you’ll want your jewellery to maintain its original shine and quality. Thankfully, cleaning gold jewellery is a straightforward and budget-friendly process. 

As a general rule, there are a few things you should avoid with all gold and diamond jewellery; these include: 

• Exposure to any harsh chemicals such as chlorine and cleaning 
• Exposure to excessive moisture, including swimming and showering – while showering is not thought to damage 14 and 18 karat gold, too much water can take away its shine, so it’s best to remove it. 
• Exposure to products such as perfume, hairspray, lotion and fake tan.
• Exposure to natural oils or sweat, they'll dull the sparkle of your jewellery. 
• Exposure to friction such as bed sheets, towels and jewellery made from less malleable metals. 

How to clean gold jewellery

Thankfully, 14 and 18 karat gold jewellery is slow to tarnish and dull, meaning it requires less maintenance than other gold jewellery metals. However, if you want to maintain the rich shine of our jewellery, regular cleaning is recommended.

To clean your gold, follow these simple steps:

• Soak your jewellery in warm water and mild dish soap for 5-10 minutes
• Gently brush with a soft bristle brush
• Rinse with clean water 
• Dry and polish with a lint-free cloth  

Chlorine bleach or household cleaners should never be used to clean your solid gold jewellery as they can scratch or damage the metals used to alloy gold. 

White gold jewellery

With proper care and cleaning, you can expect your white gold jewellery to maintain its shine and colour for several years. However, because white gold is plated, you should expect to have it replated every 3-5 years.  

Cleaning diamond jewellery

Although diamond is the hardest natural substance on earth, they still need to be treated with care. 

Thankfully, the process of cleaning diamonds is the same as cleaning gold, so there’s no extra work required – follow the above steps, and you’ll enjoy sparkly diamonds for years to come. 

Ultra-sonic cleaners

If you’ve done your research online, you may have come across ultrasonic cleaners, which can be used to remove any accumulated dirt and grime. However, they can also dislodge any loose stones from their settings – so we’d recommend leaving any ultrasonic cleaning to the professionals. 

Professional cleaning   

Speaking of professionals, we recommend having your fine jewellery cleaned by a trusted jeweller every 1-2 years, and it will look as good as new.   

Storing your gold jewellery

When you’re not wearing your fine jewellery, it is essential to store it with proper care. To avoid any scratched gold or diamonds, we recommend storing your jewellery in its original box or a jewellery storage box. 

Avoid storing multiple pieces in one box when travelling with your solid gold jewellery as they may get damaged in transit. 

If you have any questions about caring for your jewellery, drop us a line at hello@weareumara.com, and we’ll be happy to help. 

Checking your gold jewellery

Gold is highly malleable, so 24 karat gold is too soft to be worn as jewellery. Although our 14 and 18-karat gold pieces are alloyed with other metals to make them stronger, all solid gold jewellery should be handled with the utmost care.

Caring for your jewellery includes regularly checking it, from loose clasps and stones to worn-down prongs; your lifetime pieces may require minor repairs to maintain their original quality and protect your investment. 

Two year manufacturing warranty

We pride ourselves on quality products and excellent craftsmanship. However, if we find there is a defect or fault in the way your jewellery was crafted, our two-year manufacturing warranty covers you, and we will replace or repair your item at no cost to you. 

What our warranty doesn’t cover

Wear and tear

If your jewellery is damaged due to excessive wear and tear (such as a broken chain or scratched ring), improper storage, exposure to the elements listed on our jewellery care guide, this is the customers responsibility. 

Third-party repairs, modification, or cleaning  

Our warranty will be void if your jewellery has been damaged by any third-party repairs, modification, or cleaning. 

Loss or damage 

Finally, our warranty doesn’t cover lost or damaged jewellery. To ensure your jewellery is covered in these circumstances, we recommend you insure your purchase. 

If you believe your jewellery is defect or damaged due to craftsmanship, get in touch at hello@weareumara.com and we’ll arrange for your jewellery to be collected and assessed. Once your jewellery has been assessed, we will work with you to resolve the issue as efficiently as possible.